Competitive Packaging
1355 Tradewinds Circle #C
West Sacramento, CA 95691
store@competitivepackaging.com

Q:  How does Competitive Packaging Online Store work?
A:  By choosing to shop for a group, you will be asked to enter a group ID which will take you to that group's section.  You can shop through the brochure(s) and your purchase will benefit the group you selected.

Q:  How long will my purchases benefit the group I choose?
A:  During the group's sale all of your purchases will benefit your group.  The group will receive credit after the end of its sale for any online sales.

Q:  How will my purchase benefit the group?
A:  When you enter the site and enter the group ID, you will be able to view the same brochure(s) that the group is showing locally.  When you checkout, you will need to enter either the seller ID, or you can enter the group ID and a seller's name.  A portion of your purchase will benefit the group and the seller will be credited for prizes.

Q:  What forms of payment do you accept?
A:  Visa and MasterCard.

Q:  Is it safe to enter my credit card number on the site?
A:  Yes.  Competitive Packaging Online Store uses SSL (Secure Socket Layer) security.  Credit Card numbers are only stored on the web server temporarily.  You will be asked to enter your credit card number each time you checkout on Competitive Packaging Online Store

Q:  When I register at checkout, what happens to my information?
A:  When you register, your information stays with Competitive Packaging Online Store.  Your information will NOT be sold to any third parties.  During checkout you will have the option to join our mailing list.  You may be contacted by our Customer Service Center to verify any questions we may have about your order.

Q:  How does my group sign up to use Competitive Packaging Online Store
A:  Please send an email to store@competitivepackaging.com.  Please include your name, group's name, address, and phone number.

Q:  What is the seller ID?
A:  The seller ID is a unique number given to each student when they register.  You will need it to enter the group's section of the site.  Contact the student if you do not have the seller ID.

Q:  When will my products arrive?
A:  Most orders are processed and shipped directly to the customer in 2-4 weeks.

Q:  Will I have to pay sales tax?
A:  We are required to collect sales tax on orders which are placed in California.

Q:  How do I return a damaged or wrong item?
A:  Please send an email to store@competitivepackaging.com with the invoice number and item in question. We have a 14 day refund policy for all items and shipping charges.